Privacy Notice and Your Rights
Details on collection, processing, retention, sharing and privacy choices.
Operator: SayTalk企業社
Why data is processed
Data may be processed for account registration, identity and role management, listing and matching, messaging, payment, reviews, complaints, blocking, security, fraud prevention, customer support, disputes and legal compliance.
Information we may collect
Examples include name, phone, nickname, LINE identifiers and avatar, region, optional profile information, task and chat histories, payment and report records, IP address, device/browser information and access logs.
Public and private information
Nicknames, elected profile images, regions, offered services and reviews may be visible to other users. Real names, full phone numbers, LINE User IDs, password hashes and security logs are generally not publicly displayed.
Retention and recipients
Account and transaction data may be retained as needed for pending tasks, disputes, fraud prevention, taxation and legal obligations. Current configured periods: chats 365 days and payment/transaction records 5 years, subject to lawful extensions. Data may be processed by authorized staff and necessary infrastructure, payment and notification providers.
Advertising analytics and attribution
If enabled by administrators, GA4, Google Ads, Meta Pixel and TikTok Pixel may measure page views, registration and transaction steps. Advertising attribution parameters may include UTM, gclid, fbclid or ttclid. Sensitive chat contents, passwords and phone numbers should not be sent as advertising event parameters. Third parties may apply their own cookie and device policies.
Your personal data rights
Subject to applicable law you may ask to access, obtain copies, correct, restrict processing or delete your personal data. Some information can be edited in your account; otherwise contact support. Records needed for active tasks, fraud investigations, disputes or legal obligations may continue to be retained.
If you decline to provide data
Optional information may be omitted, but information necessary to create accounts, match tasks, process payments or preserve safety may be required to use the corresponding function.
Group chat safety and moderation
SayTalk group chats use HTTPS but are not end-to-end encrypted. Authorized moderators may review relevant group records for reports, security and disputes, with access logging. They may hide messages or restrict participation but may not alter original messages.
Payment card information
Card transactions are processed by payment service providers. SayTalk should not store full card numbers or security codes (CVV/CVC), but may retain transaction identifiers, authorization results and payment status.
Passwords and account security
Passwords are stored as hashes. SayTalk does not need your banking login password, ATM PIN, SMS codes or other financial-account control credentials. Report suspicious requests.
Updating your details
Keep account and contact information reasonably accurate. Use profile settings for supported changes or ask customer support for assistance.
Optional registration-flow analytics notice
The separate registration-flow notice describes step-level analytics, identifiers, consent and deletion. The current registration form may require a separate acknowledgement. The operator must assess whether any required consent is legally appropriate.
For further details, review the full original document. Changes to platform settings may be reflected in the original before this localized explanation is updated.